Interpersonal Communication

Types of Interpersonal Communication

The first step in answering “what is interpersonal communication?” is breaking it down into four distinct types.

• Verbal: In other words, speaking. This term covers the words you use, how persuasively you speak, the language you use, which words you emphasize, and even the use of affirmative sounds and short phrases like “Yup” or “Uh-huh.”
• Listening: You can make a good case for listening as the most important interpersonal communication skill. It covers the ability to listen attentively, whether you’re using your ears to listen “in-person” or some other means, say, over the Internet. Listening also includes special techniques like reflection and clarification. The best listeners are people who can focus their attention on the speaker to make the latter feel like they're the sole and most important person in the room.
• The Written Word: Thanks to the Internet age and situations requiring isolation (e.g., the pandemic), good written communication skills have become an asset. Whether you're on social media, in the workplace, or even texting on your phone, you must know how to get your point across in writing. This type includes emojis, grammar, clarity, tone, and even punctuation. After all, there's a vast difference between "Let's eat, Grandma!" and "Let's eat Grandma!"
• Non-Verbal: This final type covers body language, facial expressions, tone of voice, and gestures. Again, it's essential that the listener picks up and correctly interprets non-verbal cues.

How to Build Interpersonal Communication Skills

Building interpersonal communication skills can help you improve your relationships, increase your ability to collaborate effectively with others, and enhance your overall success in life. Here are some tips to help you develop them:

1. Practice active listening: One of the most important aspects of interpersonal communication is active listening. This involves fully concentrating on what the other person is saying, without interrupting or judging them. You can practice active listening by maintaining eye contact, nodding, and asking questions to clarify their message.

2. Use clear and concise language: Communication is most effective when it is clear and concise. Use simple language and avoid jargon or technical terms that others may not understand.

3. Be aware of nonverbal communication: Nonverbal communication, such as body language and facial expressions, can also convey messages. Be aware of your own nonverbal cues and try to read others' body language to better understand their message.

4. Show empathy: Empathy involves understanding and sharing the feelings of others. When communicating with others, try to put yourself in their shoes and show understanding and compassion for their perspective.

5. Build rapport: Building rapport involves finding common ground and establishing a connection with others. This can help to build trust and enhance communication. Look for common interests or experiences, and use humor or other forms of positive reinforcement to build a positive relationship.

6. Be open to feedback: Be open to constructive criticism and feedback from others, and use it as an opportunity to learn and grow.

Interpersonal Communication Tips for Remote Workers